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Technology × Endurance × Storytelling

The Future of Running Podcast

Building a Stage for Others to Perform On: 10 Lessons from Mike Nishi

Chief Operating Officer, Chicago Event Management · Bank of America Chicago Marathon · 35+ years building one of the world's most iconic races

By Phil Dumontet, CEO, Laurel Innovations · From 5,000 to 55,000 finishers · First marathon to earn Evergreen Inspire certification

I sat down with Mike Nishi — Chief Operating Officer of Chicago Event Management and one of the most respected behind-the-scenes leaders our industry has ever produced — in the Bank of America Tower in Chicago, right after the 17th annual Race Management Program Summit. Mike has been building the Chicago Marathon since 1989, growing it from 5,000 participants to 55,000 finishers. He is known for his generosity, his openness, and his quiet insistence on doing things right. Here are the 10 lessons that stayed with me most.

01

Purpose

We are not race organizers. We are stage builders.

Mike has a phrase he comes back to again and again — and it's the one that frames everything else he does. He doesn't see his job as organizing a race. He sees it as building a stage for other people to perform on. The runners are the performers. His job is to make sure the stage is worthy of the moment they've worked months to reach.

"Being able to produce and build a stage for other people to perform on is so fortunate. And I think we all appreciate that opportunity — to support other people, to give them the chance to step on that pedestal, to create that moment for them."

That framing changes everything about how you approach every decision. The finish line experience, the expo, the start corrals, the volunteer program — all of it exists to serve the performer, not the production company. When you internalize that, the priorities become clear.

Ask your team this week: are we building an event, or are we building a stage? The answer should change how you prioritize every resource you have.
02

Foundation First

Build the operational foundation first — then layer the experience on top

Mike's journey with Chicago is a masterclass in sequencing. For the first decade, the focus was almost entirely operational — curb to curb. Getting the product right. Producing an event that could sell itself through word of mouth and consistent quality. Only once that foundation was rock solid did the team turn their attention to experience enhancements, community impact, and sustainability.

He applies the same philosophy today. Before rolling out new innovations at the marathon, Chicago tests them at the Shamrock Shuffle or the Chicago 13.1. Pressure test at smaller scale. Prove it works. Then reveal it on the biggest stage.

Before adding a new experience layer, ask: is the operational foundation underneath it strong enough to support it? If not, fix the foundation first.
03

Open Playbook

Share your blueprint — don't make others start from scratch

The Race Management Program Summit started 17 years ago with six people around a table sharing best practices. It's now 190 industry leaders. That growth didn't happen because Chicago guarded what they knew. It happened because Mike and his team gave it away — openly, generously, every year.

"If you bring together how we've done this and you do it better, we're gonna learn from each other. Maybe you haven't started and I have a blueprint of how we've done it. I want to give you that blueprint so you don't have to start from scratch or struggle through what we did."

This philosophy — the open playbook — is at the core of how Mike operates. He would rather the whole industry get better faster than Chicago maintain a competitive edge. Because a stronger industry means a safer, more vibrant ecosystem for everyone.

Identify one thing your organization does really well that you haven't shared with the broader industry. Then share it — at a conference, in a podcast, in a call with another race director.
04

Inclusion

The event needs to be a reflection of your city — participants and workforce alike

When Mike talks about inclusivity, he makes a point most race directors miss: it's not just about who is on the start line. It's about who is in the workforce. Who is on the volunteer team. Who is on the staff. Because when people from underrepresented communities see themselves in those roles — as volunteers, as staff, as participants — it becomes possible for others to imagine themselves there too.

Chicago has been working with run clubs to identify individuals in underserved communities who want access to the event but face cost barriers. They've built programs for neurodivergent athletes through initiatives like Runner 3,2,1. And they're tracking diversity not just in participant registration but across their entire workforce.

"The event needs to be a reflection of our community and our city — the workforce as well as the participants. We need to find a way to create events so everyone feels like they're part of it."
Audit your workforce diversity alongside your participant diversity. They should tell the same story — and they should both reflect the community your race serves.
05

Community Events

Don't come to a community as a tourist once a year — do something with them

The Bank of America Chicago 13.1 — now four years old — was deliberately placed on the west side of Chicago. Not in Grant Park. Not on familiar downtown territory. On the west side, in a community that always has to travel somewhere else to access things. Mike wanted to bring the event to them.

"We knew we had to do something different. We knew an event could help that community and bring something no other event had done before — to an area that just needs a lot more visibility and resources. We wanted to do something with them, not to them."

That distinction — with them, not to them — is everything. It's the difference between a race that extracts from a community and one that genuinely invests in it. Chicago has now seen that community begin to show up. First as spectators, then as volunteers, then as participants. The pipeline is real. It just takes time and genuine intention.

Identify one community adjacent to your race that currently has no meaningful stake in it. Then ask: what would it look like to do something with them?
06

Charity

The goal should be 100% of participants running for someone or something

Chicago has raised over $30 million through its charity program — an extraordinary number. But Mike isn't satisfied. He has a longer-term vision: what if every single participant was giving something, even $5? Not because they have to, but because the culture of the event made it feel strange not to.

He described the moment he's aiming for — where a runner turns to the person next to them at the start line and asks, "Who are you running for?" And if that person can't answer, they feel a gentle pull to have an answer next time. That cultural shift, he believes, is possible. It just requires planting the seeds now and letting them compound over decades.

"If I turn to my friend and say 'who are you running for?' and they can't say — it gives you pause. I should be running for somebody. That's where I hope this is going."
Set a 10-year charity participation goal — not just a dollar goal. What percentage of your field is giving something, and what would it take to get to 90%?
07

Sustainability

Don't try to do everything. Do one thing well and build from there.

Chicago recently earned the Evergreen Inspire certification from the Council for Responsible Sport — the first marathon to do so. It took over a decade of sustained effort. And Mike's most important lesson from that journey was about prioritization, not ambition.

His early mistake: feeling like a single initiative wasn't significant enough. Like any one thing was just a drop in the ocean. So he tried to do too many things at once. The pivot: narrow down to one or two initiatives. Do them exceptionally well. Then the following year, add two more. Stack the wins. Let the compounding do its work.

"Any one thing might feel too small. But every single drop adds up. You need to start somewhere. Start somewhere manageable. Do that really well. Year over year, you build — and the compounding effect is real."
List every sustainability initiative you're considering. Pick one. Do it exceptionally well this year. Add one more next year. Resist the temptation to do everything at once.
08

Technology

Personalization is the next frontier — from mic drop finish line moments to AI coaching

Mike's vision for technology isn't about efficiency — it's about making every participant feel uniquely seen. Chicago has already moved from basic timing displays to personalized finish line moments: a photo, a time, and a favorite song choice playing as you cross. That's just the beginning.

He sees AI-powered coaching as the next major unlock for the sport — not just training plans, but truly customized programs that know your work schedule, your current fitness baseline, your recovery data from wearables, and adjust in real time. Not the static spreadsheet training plan. Something that actually knows you.

"It's going to be tailor made. It'll know where you're starting, what your work week looks like, what you're capable of. And when your wearable says you had a bad day and ran in the heat, it'll say: take a rest day tomorrow. Not push through. That's the shift."
Find one moment in your participant journey where you could deliver a personalized experience instead of a generic one. Start there.
09

Leadership

Never ask someone to do something you're not willing to do yourself

When asked for his single most important leadership lesson from 35 years in the industry, Mike didn't hesitate. From day one — from the years when he was moving portable toilets in the middle of the night on Lake Shore Drive — his rule has been absolute: I will only ask you to do something I am willing to do myself.

That means pushing barricades. That means babysitting a world record holder's kids so he can run. That means showing up as a volunteer at other events and doing the dirty work alongside your team. Leading by example isn't a philosophy for Mike. It's a daily practice.

"I'm always willing to do what I'm asking someone to do for us. Whether it's a volunteer, whether you've done it yourself side by side — do it with them. Understand and respect what you're asking them to do. Lead by example."
Think of the last thing you asked your team to do. Have you done it yourself recently? If not, schedule time to do it alongside them.
10

Vision

Plant something now that will grow for the next 50 years

Chicago turns 50 in 2028. Mike is already thinking about what tree to plant at that milestone — not just a logo or a look, but something meaningful that will outlast him and live on in the next generation of leadership. His most powerful example of this kind of long-term thinking: the Chicago 13.1 on the west side.

He also talked about youth programming as the most important gap in Chicago's current strategy. They don't have enough of it. And that gap, left unfilled, will show up in participation numbers 20 years from now. The seeds you don't plant today are the forests you won't have tomorrow.

"What is that tree we're going to plant that will grow for the next 50 years? We want to take these moments — plant something meaningful that will live on and live beyond me and carry into the next generation."
Ask yourself: what are you planting today that you won't see the full benefit of for 10 or 20 years? If the answer is nothing, that's the most important gap to fill.

"The future of running is where everyone could see themselves being part of the event."

Mike's closing words — two sentences that contain a lifetime of work. Not just on the start line. In the workforce. In the volunteer corps. In the community programs. In the stories we tell. Everywhere.