I recently sat down with Bill Quinn — Futurist at TCS and one of the most genuinely exciting minds working at the intersection of technology and endurance sport. Bill is one of 13 futurists on TCS's global team, the creator of the Future Athlete Project, and — crucially — a marathon runner himself. He ran his first marathon, the TCS New York City Marathon, in 2023. He has since run London, Chicago, and Sydney, setting a personal best in Sydney just weeks before our conversation. His view of the future isn't theoretical. He lives it. Here are the 10 lessons that stayed with me most.
Futurism
A futurist doesn't predict the future — they help you prepare for a range of possibilities
Bill opened by dismantling the most common misconception about his job. A futurist doesn't have a crystal ball. They don't predict what will happen. What they do is look out toward the horizon across multiple domains — science and technology, economics, geopolitics, philosophy, environment, history — and identify the possibilities that the future represents.
He also cited Winston Churchill: "The further backward you look, the further forward you can see." The second industrial revolution, he says, offers more lessons for where we're headed than most futurism content does. History doesn't repeat itself, but it rhymes — and those rhymes are navigational tools.
Digital Twins
A digital twin is a living simulation — and it can run millions of what-if scenarios on your race
Bill's entry into marathon technology started with a project building a digital twin of Des Linden's heart — a real-time digital representation of a physical thing that layers on AI to run predictive simulations. He then asked himself: could an average athlete cobble together commercially available wearables and create their own version? So he got a smartwatch, a rest and recovery monitor, and a glucose monitor, and used them to run his first marathon.
For race organizers, city-scale digital twins would let you know where every resource — water, medical crews, volunteers — is in real time and run what-if scenarios ahead of race day. What if it's 10 degrees hotter? What if 30% more runners are at mile 18 than expected? What if there's an emergency at mile 23? The Tokyo Marathon ran low on water because faster runners poured it over their heads — a city digital twin could have seen that coming.
AI & Race Operations
Ask "what if" questions today so you never have to ask "what now" questions tomorrow
Bill's team has a phrase that I wrote down immediately and haven't stopped thinking about: if you ask "what if" questions today, you can avoid asking "what now" questions in the future. Applied to race operations, this means using AI not just to optimize what you already do, but to reimagine it entirely.
He used the example of AlphaGo — the AI built to play the game of Go — and its famous Move 32: a move so surprising and unprecedented that no human had ever considered it. AlphaGo won the game with that move. The question for race directors: what is the Move 32 of start corral management? Of course routing? Of medical deployment? What haven't we thought of yet because we've only ever optimized from within the constraints of how things have always been done?
AI Adoption
Don't wait until it's "ready" — dip your toe in now so the big leaps don't feel impossible later
Bill's practical advice to race directors was direct: you don't need your own large language model. You don't need a dedicated AI infrastructure. Start using what's commercially available today — ChatGPT, Claude, Gemini — and start asking it questions about your race, your operations, your participant experience. Use it as a thought partner. A collaborator. A way to learn faster.
He described his own transformation since November 2022 when ChatGPT launched: he can no longer imagine a workday without it. What took days of research now takes hours. What required deep domain expertise can now be approximated through conversation. The force multiplication is real — but only for the people who actually start using it.
Technology Equity
The biggest risk of AI in running isn't that it won't work — it's that only the biggest races get it
Bill raised a concern that doesn't get enough airtime in the technology-and-running conversation. As AI and data tools become more powerful, the organizations with the most resources will get the best models and the most sophisticated capabilities. If that gap compounds over time, you end up with a sport where the Majors are operating in a completely different technological universe from every other race.
This isn't pessimism about technology. It's a call to build intentionally. The organizations and platforms building these tools have a responsibility to make them accessible at every level of the sport — not just at the top.
Sustainability
Edible hydration pods — the simple innovation that could eliminate cups at every aid station
50,000 runners. Each one throwing a cup on the ground at every aid station. The math on marathon waste is staggering — and most of it is from hydration. Bill's favorite sustainability innovation from the TCS Future of Marathons infographic: circular hydration pods made from biodegradable materials that you bite, drink, and either discard (they biodegrade) or ingest entirely.
Companies like Ooho are already testing this technology — edible water bubbles made from seaweed, currently piloting at select marathons including London. Bill's twist: what if these pods weren't just water, but perfectly formulated nutrition? Your electrolytes, your carbohydrates, and your hydration all in a single bite. No cup. No gel wrapper. No waste.
Spectator Experience
Augmented reality could make every spectator feel like they're watching a personalized broadcast
Bill described watching his wife try to spot him in the Sydney Marathon — knowing roughly where he'd be, watching the app, and still nearly missing him as he ran by in a sea of thousands. That experience — see them for two seconds, then they're gone — is the spectator reality at every major marathon. Augmented reality changes it completely.
This is the spectator experience as a two-way interaction. Not just watching. Participating. Knowing whether your person needs encouragement right now, in this mile. And for the runner — feeling genuinely supported rather than cheered at by strangers.
Inclusivity
Exoskeleton divisions could allow anyone to experience the marathon — regardless of physical limitation
One of the most forward-looking ideas in the TCS Future of Marathons infographic: exo-assist divisions, where lightweight robotic exoskeletons allow aging or disabled runners to participate in marathon events who otherwise couldn't. The technology already exists in manufacturing — workers in warehouses use exoskeletons to lift more efficiently and protect their bodies. The same principles apply to a 70-year-old runner whose body is willing but whose joints are not.
Bill's framing was beautiful in its simplicity: it's not about breaking records. It's about being part of the experience. Wheelchair divisions already exist as a recognition that participation matters more than method. Exoskeleton divisions would extend that same principle — giving more people access to the finish line on their own terms.
The Human Element
No matter how much technology we pour in — it will always be a human running 26.2 miles
The most important guardrail in Bill's vision of the future is also the simplest. People always ask him: did your digital twin run the race for you? And he always gives the same answer: no. And that's the point. The gating factor for all of this technology is the moment when it starts doing the hard work instead of supporting you doing it.
Technology at its best in this sport is a force multiplier for human potential — not a replacement for it. The finish line will always mean what it means because a human earned it.
Vision
The goal isn't a bigger slice of the pie — it's a bigger pie for everyone
Bill's closing philosophy is one I want to put on every race director's wall. In the US, roughly 50 million people run or jog. About 20 million participate in a timed race. That's 30 million runners who haven't crossed a start line yet. The opportunity isn't to steal runners from other races. It's to close that gap — to make racing accessible, welcoming, and worth showing up for, for every one of those 30 million people.
And that's ultimately what the technology is for. Not faster times. Not more impressive finish line displays. A safer, smarter, more sustainable, more inclusive sport that reaches more people, in more places, at more levels — and keeps the human spirit at the center of every mile.
"The future of marathons is for everyone."
Bill's closing words — four seconds, no hesitation. Not faster. Not more technological. Not more efficient. For everyone. That's the North Star worth building toward.